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Reviews

At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
232 Reviews

Mike Miller
02/20/2025
Needed help and called them. The secretary was awesome and worked me in there schedule. Tech (Jason) showed up and explained to me in detail what he was doing and was a great tech. Thank all of you for the quick response and repair. Highly recommend!!!! Thanks again!
D.B.
02/11/2025
Located in Lebanon
Thank you for your very fast service. I was very worried about my pipes freezing in the zero weather. Thank you so very much!
Service: Installation
T.S.
01/31/2025
Located in Lebanon
We have used R&W several times over the years. Always prompt in taking care of our needs. Our other family members have used their services and have been very satisfied. Their technicians and their office staff are amazing.
Service: Installation
M.W.
01/25/2025
Located in Springboro
I have been a customer for over 14 years. I’m glad you still service the area I moved to because I trust the people and the service you provide.
Service: Installation
S.C.
01/02/2025
Located in Spring Valley
Great!
Service: Installation
Rosemary Dean
01/01/2025
Very professional
R.D.
12/31/2024
Located in Clarksville
Great job, great professional employees!
Service: Installation
Katie Davis
12/20/2024
R&W came right out and fixed our gas fireplace. The technician was both friendly & knowledgeable. Great, fair, and honest service. Couldn’t be more pleased!
T.B.
12/16/2024
Located in Loveland
Kent and the installation crew were fantastic. Job completed on time. Very satisfied with the completed project. Well done!
Service: Installation
Diane Verzella
12/10/2024
R&W Heating has exceeded my expectations of customer service! Not only did they call me back the very same day that I needed a new furnace, but scheduled me for the very next day. Got it taken care of, absolute great team from sales to the installers! Then today I opened up my mail and I had a thank you gift of a big 30 ounce Tumblr with their logo on it as well as some freshly baked cookies that were absolutely awesome and a thank you note. That’s how you do customer service !! I highly recommend them!
Bob Ross
11/28/2024
A.P.
11/22/2024
Located in Lebanon
Knowledgeable salespeople and a courteous and professional installation team!
Service: Installation
D.S.
10/15/2024
Located in Lebanon
We love the R&W Family and trust them tremendously.
Service: Installation
N.#.
10/06/2024
Located in Lebanon
The installers were very professional with troubleshooting for high performance.
Service: Installation
K.K.
10/03/2024
Located in Lebanon
Very nice and knowledgeable staff! Quick response on any issues, always.
Service: Installation
Lynn Harrison
10/01/2024
Wonderful service! Replacement of furnace and hot water heater. Clayton, Jordan and Greg were so polite and answered all my questions.I asked for a pipe lay out change and it was done without question! Cleanup afterwards was great too! Thanks R&W Heating.
T.F.
09/27/2024
Located in Maineville
The salesperson and the installation team are awesome!
Service: Installation
W.J.
09/26/2024
Located in Middletown
Overall, we had a great experience.
Service: Installation
William H Kaufman
09/25/2024
very professional and efficient. Timely.
Janice Harrah
09/25/2024
My neighbor referred me to Rnw and they did such a great job. Their employees Clayton, Jordan and Gabe were very professional and pleasant and I highly recommend them.
D.M.
09/15/2024
Located in Sabina
I have used R&W heating for 23 years. I have lived in 2 homes during this time and have purchased a heat pump and backup furnace at both places. R&W has been quick to respond to my needs and the workers have been very nice and professional. I felt they had my back and worked for my best interest. I am sold on and highly recommend R&W Heating and Cooling!
Service: Installation
D.B.
09/06/2024
Located in Lebanon
Your company has been assisting us with our HVAC needs for years. However, we did have to get a new system this year, You all took great care of us. All of the employees that were here to get it fixed and install the new system are outstanding. I have told several people about how we were treated.
Service: Installation
J.E.
09/05/2024
Located in Wilmington
From start to finish the guys were very good.
Service: Installation
Kevin Snowden
09/05/2024
This is where I get my propane, and there is no reason to go anywhere else. Great service and best price in town.
Bryant Porter
09/02/2024
While on vacation my thermostat stopped working, R&W was quick to accommodate me with an appointment. Decent pricing
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