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Reviews

At R&W Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
227 Reviews

D.S.
10/15/2024
Located in Lebanon
We love the R&W Family and trust them tremendously.
Service: Installation
N.#.
10/06/2024
Located in Lebanon
The installers were very professional with troubleshooting for high performance.
Service: Installation
K.K.
10/03/2024
Located in Lebanon
Very nice and knowledgeable staff! Quick response on any issues, always.
Service: Installation
Lynn Harrison
10/01/2024
Wonderful service! Replacement of furnace and hot water heater. Clayton, Jordan and Greg were so polite and answered all my questions.I asked for a pipe lay out change and it was done without question! Cleanup afterwards was great too! Thanks R&W Heating.
T.F.
09/27/2024
Located in Maineville
The salesperson and the installation team are awesome!
Service: Installation
W.J.
09/26/2024
Located in Middletown
Overall, we had a great experience.
Service: Installation
William H Kaufman
09/25/2024
very professional and efficient. Timely.
Janice Harrah
09/25/2024
My neighbor referred me to Rnw and they did such a great job. Their employees Clayton, Jordan and Gabe were very professional and pleasant and I highly recommend them.
D.M.
09/15/2024
Located in Sabina
I have used R&W heating for 23 years. I have lived in 2 homes during this time and have purchased a heat pump and backup furnace at both places. R&W has been quick to respond to my needs and the workers have been very nice and professional. I felt they had my back and worked for my best interest. I am sold on and highly recommend R&W Heating and Cooling!
Service: Installation
D.B.
09/06/2024
Located in Lebanon
Your company has been assisting us with our HVAC needs for years. However, we did have to get a new system this year, You all took great care of us. All of the employees that were here to get it fixed and install the new system are outstanding. I have told several people about how we were treated.
Service: Installation
J.E.
09/05/2024
Located in Wilmington
From start to finish the guys were very good.
Service: Installation
Kevin Snowden
09/05/2024
This is where I get my propane, and there is no reason to go anywhere else. Great service and best price in town.
Bryant Porter
09/02/2024
While on vacation my thermostat stopped working, R&W was quick to accommodate me with an appointment. Decent pricing
S.M.
08/29/2024
Located in Lebanon
R&W is the best! I have recommended them many times.
Service: Installation
W.B.
08/27/2024
Located in Mason
The whole experience was outstanding; very responsive company. The technicians and the sales team were great, especially Kathy.
Service: Installation
Kristin Stephens
08/22/2024
Replaced our entire unit! Everyone was so friendly and helpful through the entire process. I would highly recommend.
S.L.
08/16/2024
Located in Lebanon
Really happy overall!
Service: Installation
S.D.
08/16/2024
Located in Springboro
The installers were really great and did everything perfect including cleanup
Service: Installation
L.P.
08/05/2024
Located in Mason
During the hottest days, our A/C went out over the weekend, but R&W installed a new HVAC on Tuesday!
Service: Installation
Cheeseman 51212
07/24/2024
Professional and considerate! I highly recommend R&W!
S.V.
07/23/2024
Located in Lebanon
Our technician that has been coming to service our unit is awesome. Always knowledgeable and considerate. Also our installation of our new unit was so easy and the crew was professional and cleaned up completely!
Service: Installation
L.W.
07/19/2024
Located in Kettering
Everyone we worked with was really fantastic and professional! My parents have used R&W for many years and they have always been honest and reliable, so we are happy to work with them in the future as well. Thank you!
Service: Installation
Leslie W (Leslie)
07/19/2024
My parents have been choosing R&W for years and suggested we work with them when our old a/c unit bit the dust. They were fast and professional and Jason explained everything he was looking for upon his first visit to give us a quote and was very personable. We got the new unit in the same week and everyone from the office staff to the installation crew were a joy to work with. Thank you so much for the great job and the cool air again 😎
C.D.
07/15/2024
Located in Springboro
I had a great experience with everyone.
Service: Installation
P.M.
07/15/2024
Located in Lebanon
I called that I had no air at 90+ degrees. They replaced my complete system in 3 days.
Service: Installation
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